Designing not just products, but also the Operations behind them

Designing not just products, but also the Operations behind them

Designing not just products, but also the Operations behind them

Design Ops | Critical thinking | User research | User testing | Visual design | Prototyping

Design Ops | Critical thinking | User research | User testing | Visual design | Prototyping

Design Ops | Critical thinking | User research | User testing | Visual design | Prototyping

Explore My Projects

Explore My Projects

A curated selection of my best work

Schedule Policy

A story of how we went about turning a high-maintenance B2B system into a self-serve powerhouse and brought down the support noise to almost zero.

User Research

Product Solutioning

Visual Design

View Project

Schedule Policy

A story of how we went about turning a high-maintenance B2B system into a self-serve powerhouse and brought down the support noise to almost zero.

User Research

Product Solutioning

Visual Design

View Project

Schedule Policy

A story of how we went about turning a high-maintenance B2B system into a self-serve powerhouse and brought down the support noise to almost zero.

User Research

Product Solutioning

Visual Design

View Project

Schedule Policy

A story of how we went about turning a high-maintenance B2B system into a self-serve powerhouse and brought down the support noise to almost zero.

User Research

Product Solutioning

Visual Design

View Project

Genie: Internal Ticketing Tool

The support team at 21North was using a legacy ticketing system which was acting like a replica of the database. With new tickets and emerging technology, scalability was a growing concern and a revamp was much needed

Research

Visual Design

User Testing

View Project

Genie: Internal Ticketing Tool

The support team at 21North was using a legacy ticketing system which was acting like a replica of the database. With new tickets and emerging technology, scalability was a growing concern and a revamp was much needed

Research

Visual Design

User Testing

View Project

Genie: Internal Ticketing Tool

The support team at 21North was using a legacy ticketing system which was acting like a replica of the database. With new tickets and emerging technology, scalability was a growing concern and a revamp was much needed

Research

Visual Design

User Testing

View Project

Genie: Internal Ticketing Tool

The support team at 21North was using a legacy ticketing system which was acting like a replica of the database. With new tickets and emerging technology, scalability was a growing concern and a revamp was much needed

Research

Visual Design

User Testing

View Project

Employee Meal Booking System

A story of how we went about minimizing chaos in office cafeterias and reduced food wastage by ~8kg everyday.

Visual Design

User Testing

View Project

Employee Meal Booking System

A story of how we went about minimizing chaos in office cafeterias and reduced food wastage by ~8kg everyday.

Visual Design

User Testing

View Project

Employee Meal Booking System

A story of how we went about minimizing chaos in office cafeterias and reduced food wastage by ~8kg everyday.

Visual Design

User Testing

View Project

Employee Meal Booking System

A story of how we went about minimizing chaos in office cafeterias and reduced food wastage by ~8kg everyday.

Visual Design

User Testing

View Project

Don't just take my word for it…

Don't just take my word for it…

Hear it straight from the people who have worked with me

I had an opportunity to work with Rakshit and appreciate his 360-degree analysis on new requirements. His commitment towards product has been appreciated across the board. I would recommend him for any team would in need of exceptional talent for UX design.

Raghu Mogali

Sr Engg Mgr, Tata Communications

Rakshit consistently impressed me with his analytical mindset, deep understanding of customer needs and ability to transform complex requirements into visual elements

With his integrity, work ethic and positive attitude, Rakshit is an invaluable team member

Miki Wu

TPM, Tik-Tok

Rakshit is a collaborative team player who communicates effectively and takes feedback constructively to iterate and improve designs. His attention to detail and ability to deliver high-quality work under tight deadlines make him an asset to any team.

Paresh Mansingani

VP of Products, 21North

Working with Rakshit was an absolute pleasure for years we worked together. I consider him a friend, always had a great attitude and posses all the skillsets that you would want in a highly productive team member

Akanksha Singh

Sr Product Designer, Aurigo

I had an opportunity to work with Rakshit and appreciate his 360-degree analysis on new requirements. His commitment towards product has been appreciated across the board. I would recommend him for any team would in need of exceptional talent for UX design.

Raghu Mogali

Sr Engg Mgr, Tata Communication

Rakshit consistently impressed me with his analytical mindset, deep understanding of customer needs and ability to transform complex requirements into visual elements With his integrity, work ethic and positive attitude, Rakshit is an invaluable team member

Miki Wu

TPM, Tik-Tok

A few wins along the way...

DREAM TEAM AWARD

for impactful collaboration with the Air India team.

HACAKATHON RUNNER-UP

for building an internal ticket management tool

CHAMPION OF THE QUARTER

for driving impactful design solutions and elevating user experience.

BY YOUR SIDE AWARD

for exemplifying teamwork collaboration in driving success.